Termination
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How do I terminate the homestay booking before moving in?
To terminate the homestay booking before the move-in date on the finalized homestay booking contract, the student needs to：
- Log on to homadorma and navigate to Booking Status
- Click Terminate Booking
- Follow instruction on the page to terminate the homestay booking
Need assistance with payment calculations? Visit our Homestay Payment Calculator.
You can check complete terms in Termination and Refund.
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How do I terminate the homestay booking in the trial week?
To terminate the homestay booking in the trial week, the student needs to：
- Move in to the homestay on the move-in date indicated in the contract
- Log on to homadorma and navigate to Booking Status
- Click Terminate Booking
- Follow instruction on the page to terminate the homestay booking
Need assistance with payment calculations? Visit our Homestay Payment Calculator.
You can check complete terms in Termination and Refund.
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How do I terminate the homestay booking after the trial week?
If the student purchased stay guarantee and the stay guarantee is active, the student needs to
- Log on to homadorma and navigate to Booking Status
- Click Terminate Booking
- Follow instruction on the page to terminate the homestay booking
Need assistance with payment calculations? Visit our Homestay Payment Calculator.
You can check complete terms in Termination and Refund.
If the student did not purchase stay guarantee or the stay guarantee has expired, the student needs to communicate with the host directly regarding the termination according to the contract terms on Homadorma. The written termination notice sent to the host should include: tenant name, checkout date, and notice date.
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The host terminated the homestay booking before I move in. What should I do?
Homadorma penalizes hosts who terminate the homestay booking before the student moves in. The student can no longer contact this host, since homadorma suspends the host account upon this termination. The student may follow the instruction in system announcement to apply the store credit to the next homestay booking on homadorma
You can check complete terms in Termination and Refund.
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The host terminated the homestay booking in the trial week. What should I do?
The student may follow the instruction in system announcement to apply the store credit to the next homestay booking on homadorma.
You can check complete terms in Termination and Refund.
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The host terminated the homestay booking after the trial week. What should I do?
If the student purchased stay guarantee, and the stay guarantee is active, the student may follow the instruction in system announcement to apply the store credit to the next homestay booking on homadorma.
If the student did not purchase stay guarantee or the stay guarantee has expired, the student needs to contact the host directly regarding the termination.
You can check complete terms in Termination and Refund.
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